Exploring The Factors That Influence Adoption of Internet of Things (IOT) Devices at Home and Their Impact on User Experience in Chennai

Abstract

The Internet of Things (IoT) represents a major technological shift that links everyday objects through digital networks, allowing them to share data, automate functions, and support smarter actions. This study examines the factors influencing the adoption of Internet of Things (IoT) devices at home and their impact on user experience among households in Chennai. The research focuses on four key adoption factors, perceived usefulness, perceived convenience, connectivity and accessibility, and security and privacy, to understand how these perceptions shape users’ overall experience with home IoT technologies. A descriptive and quantitative research design was employed, and primary data were collected from 200 home IoT users using a structured questionnaire. Statistical techniques, including correlation and multiple regression analysis, were applied to assess both individual and collective effects of adoption factors on user experience.

The results reveal that perceived usefulness, perceived convenience, and connectivity and accessibility have a significant positive influence on user experience, while security and privacy do not show a significant direct effect in the present context. The findings also indicate a strong positive relationship between overall adoption factors and user experience. The study offers practical insights for technology developers and service providers seeking to enhance user experience and support sustained adoption of home IoT devices in urban settings.