Smart Restaurant Management System Using QR Code Technology

Abstract

This study proposes a Smart Restaurant Management System that transforms traditional restaurant operations in rural and semi-urban areas by replacing manual processes with digital solutions. Conventional paper-based menus and order-taking methods often cause delays, errors, and hygiene concerns, particularly in the post-pandemic environment. The system utilizes a QR code-based Android application developed in Java, allowing customers to access menus, place orders, make UPI payments, and provide feedback efficiently. The backend, powered by a MySQL database, supports real-time order tracking, user management, and dynamic menu updates. Additionally, kitchen staff receive instant order notifications, while administrators can monitor sales and manage operations through a dashboard. By reducing physical contact and automating workflows, the system improves efficiency, accuracy, and customer experience, contributing to the digital advancement of restaurant services.