Analysing Human Resource Practices at Esaf Microfinance Bank

Abstract

The Human Resource (HR) procedures and key features of ESAF Microfinance Bank, including hiring and selection, training and development, performance evaluation, pay administration, employee motivation, and retention policies, will be covered in this study. The impact of ESAF's HR policies on worker happiness, organizational commitment, and overall productivity is examined in this study using a quantitative method. Primary data was collected through a structured questionnaire, and regression analysis was used to identify the relationship between different HR characteristics and job satisfaction, which was the dependent variable. This study confirms that effective HR policies, specifically training programs, open performance grading systems, and fair compensation systems, significantly increase employee motivation and organizational efficiency. However, career advancement and employee reward plans are areas to be improved. This study suggests that HR policies must be reviewed continuously and upgraded to increase employee involvement, turnover rates must be reduced, and long-term organizational stability must be guaranteed.