Supply Chain Management in the Age of Digitalization: A Comprehensive Review

Abstract

The rapid rise of digital technologies has transformed global supply chains, reshaping how firms plan, source, produce, and deliver goods. The integration of technologies such as artificial intelligence (AI), the Internet of Things (IoT), blockchain, cloud computing, and advanced data analytics has enhanced supply chain visibility, resilience, and decision-making. However, digitalization also introduces new risks, including cybersecurity vulnerabilities, technological complexity, and capability gaps. This review synthesizes existing research on digital supply chain management (DSCM), examining key technologies, emerging business models, and risk considerations. A comparative analysis highlights how digitalization supports agility, sustainability, and end-to-end integration. The paper concludes with insights on future research directions and strategies for adapting supply chain operations to a digitally driven era.