A Review of Operations Management Techniques

Abstract

Operations management techniques play a crucial role in transforming organizational inputs into valuable outputs efficiently and effectively. In an increasingly competitive and globalized business environment, organizations rely on advanced operations management techniques to improve productivity, quality, flexibility, and sustainability. This review examines the evolution, classification, and effectiveness of major operations management techniques, including process design, capacity planning, inventory management, quality management, lean operations, Six Sigma, supply chain management, and technology-enabled operations. Through an extensive review of classical and contemporary literature, the paper analyzes how these techniques contribute to operational excellence and competitive advantage. A comparative evaluation highlights their strengths, limitations, and contextual suitability. The review concludes that successful operations management requires integrative, adaptive, and technology-driven approaches aligned with organizational strategy.