A Review of Knowledge Management Systems

Abstract

Knowledge has emerged as one of the most valuable strategic resources for modern organizations. Knowledge Management Systems (KMS) support the systematic creation, storage, sharing, and application of knowledge to improve organizational performance and innovation. This review paper examines the concept, components, and evolution of knowledge management systems, synthesizing existing literature on their technologies, models, and applications. A comparative analysis highlights traditional and modern KMS approaches, while the discussion explores implementation challenges, organizational factors, and emerging trends. The review concludes by emphasizing the strategic role of KMS in building learning organizations and sustaining competitive advantage.