A Hybrid Hospital Framework Using AI Chatbots for Real-Time Assistance and Data Management

Abstract

This paper presents a novel hybrid hospital management framework that integrates traditional hospital management systems (HMS) with advanced AI-powered chatbots to provide real-time assistance and optimize data management. The proposed system addresses critical challenges in contemporary healthcare administration by combining robust data management capabilities with intelligent user interfaces. Our framework provides role-based access for administrators, doctors, nursing staff, and receptionists, enabling secure and efficient handling of tasks such as appointments, patient records, lab reports, and prescriptions. The integration of an AI chatbot with natural language processing capabilities assists users in real-time by providing instant information and guiding them through various system functionalities.