DESHMUKH, D.B.; CHAVAN, Shubham; GUNAWARE, Aryan; PATOLE, Yash; SUTAR, Manish. AI-Driven Complaint Management for Rail. Multidisciplinary Journal of Research in Engineering and Technology, [S. l.], v. 13, n. 2, p. 444–450, 2026. Disponível em: https://journals.mriindia.com/index.php/mjret/article/view/3365. Acesso em: 28 jul. 2026.