Patil, Aarchana, Omkar Mangale, Siddhika Shirname, Divya Mang, Vaishnavi Medhe, and Girija Samleti. 2026. “The Use of AI Chatbots in Enhancing Customer Service and Satisfaction”. International Journal on Research and Development - A Management Review 15 (2):44-49. https://doi.org/10.65521/ijrdmr.v15i2.3214.