XANTHOPOULOS, Nozomi. Customer Loyalty Formation in AI-Personalized Digital Platforms: A Mediation Framework of Experience and Trust . International Journal on Research and Development - A Management Review, [S. l.], v. 8, n. 1, p. 7–14, 2019. DOI: 10.65521/ijrdmr.v8i1.4405. Disponível em: https://journals.mriindia.com/index.php/ijrdmr/article/view/4405. Acesso em: 24 oct. 2026.