PATIL, Aarchana; MANGALE, Omkar; SHIRNAME, Siddhika; MANG, Divya; MEDHE, Vaishnavi; SAMLETI, Girija. The Use of AI Chatbots in Enhancing Customer Service and Satisfaction. International Journal on Research and Development - A Management Review, [S. l.], v. 15, n. 2, p. 44–49, 2026. Disponível em: https://journals.mriindia.com/index.php/ijrdmr/article/view/3214. Acesso em: 31 may. 2026.