SAHU, Vinod Kumar; AHMAD, Adnan; GAJALAKSHMI, R.; SUBHAVATHI, V.; RANA, Amit. The Role of Artificial Intelligence in Transforming Management Practices and Customer Service Excellence: A Review Study . International Journal on Research and Development - A Management Review, [S. l.], v. 15, n. 1, p. 555–563, 2026. DOI: 10.65521/ijrdmr.v15i1.2585. Disponível em: https://journals.mriindia.com/index.php/ijrdmr/article/view/2585. Acesso em: 29 aug. 2026.