Sahu, V. K., Ahmad, A., Gajalakshmi, R., Subhavathi, V., & Rana, A. (2026). The Role of Artificial Intelligence in Transforming Management Practices and Customer Service Excellence: A Review Study . International Journal on Research and Development - A Management Review, 15(1), 555–563. Retrieved from https://journals.mriindia.com/index.php/ijrdmr/article/view/2585