Shanmugasundaram , Gopinath. “A REVIEW OF AI-BASED CHAT-BOT KIOSKS: ARCHITECTURE, APPLICATIONS, AND FUTURE DIRECTIONS”. International Journal of Advanced Scientific Research and Engineering Trends 9, no. 1 (April 15, 2025): 40–47. Accessed April 17, 2026. https://journals.mriindia.com/index.php/ijasret/article/view/2093.